Documenting Resident Violations Webinar

Wednesday, March 25, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Heather Staggs

In this webinar, participants will learn how to properly document resident files for different types of tenant infractions. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers, compliance staff and corporate level property management staff.

Topics covered in this Webinar:

  • Hoarding
  • Resident harassment/bullying
  • Assistive animal and pet infractions
  • Unauthorized residents
  • Damages found during inspections
  • Non-payment of rent
  • Repayment agreements
  • What to say (and what not to say) when documenting infractions
Register Here