Fair Housing for Maintenance Webinar

Tuesday, April 27, 2021, 8:30 am to 10:00 am
AHMA Member: $60 • Non-Members: $125

Maintenance personnel come into contact with residents more than anyone else on site. And if they aren't careful, their interaction with a resident or a potential resident could be misunderstood and result in a fair housing violation. The workshop reviews fair housing basics from a maintenance team perspective and takes a look at typical situations where the well-intentioned maintenance person could be at risk of violating fair housing laws, ways to handle these without discriminating, and the importance of documentation. This interactive session Includes how to fair-housing-proof your maintenance procedures, communicating with tenants who don’t speak your language or are hearing-impaired, what to do if a tenant has a communicable disease, how to deal with clutter, what to do about suspected child abuse and more.  

Trainer: Gwen Volk