509 - 10 Digit Dialing 

On Oct. 24, callers must include the 509 area code when making any call – including local numbers. In July 2022, service providers will completely remove seven-digit dialing from their networks.  


Why this is happening  

This change to 10-digit dialing makes sure that customers who already have 988 in their phone number won’t have trouble making calls or reaching the new National Suicide Prevention Lifeline with the three-digit code of 988 in 2022.  

Outreach Toolkit

The Washington Utilities and Transportation Commission (UTC) created several outreach products such as email language and social media graphics that you can use to help get the message out. Also available on our website www.utc.wa.gov/988.