Trainings

NOTE:  To receive the member rate, members need to log in to the website before registering for a training.  Only the non-member rate will be available if you are not signed in.  Please do not proceed as a prospect if you are a member.  If you need assistance, please contact AHMA/ARHC staff at [email protected]-wa.org. 

 

The Role of the Service Coordinator in Preventing Bedbug Infestations in Public Housing Webinar

Rescheduled to Tuesday, April 2, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65

With the ongoing nuisance of bedbug infestations, this webinar provides assistance in helping your residents identify preventive measures, and address problems related to bedbug infestations. Attendees will learn about the importance of implementing a housing management and service coordinator team approach to preventing, assessing, and intervening in the event of a bedbug infestation, along with strategies to make combating the infestation a smooth process for residents...Read more 

 

Basic HUD Occupancy Webinar

Thursday, April 4, 2019, 10 am to 11:30 am - Part 1
Thursday, April 11, 2019, 10 am to 11:30 am p Part 2 

AHMA Member: $90 • Non-Members: $140  Trainer:  Gwen Volk 

This two-part webinar is for newly hired managers or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. This course covers eligibility requirements, the application process, resident selection and wait list, calculating and verifying income and allowances, annual and interim adjustments, and best practices...Read more

2019 Washington Affordable Housing Management Convention

April 23-24, 2019, Hilton Conference Center, Vancouver, Wa 

Don't miss the most important training event of the year.  Read more

It’s About Ethics: Creating and Maintaining Personal and Professional Boundaries Webinar

Wednesday, May 8, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65 Trainer:  Ruben Rivera-Jackman

RSCs link residents with supportive services allowing them to maintain self-sufficiency in their homes. It is most important that the SC understand the characteristics of the resident population and property in which they serve and the issues that may impact the differential use of services are socio-economic, age, culture, gender, race, sexual orientation and others. This webinar defines ethical standards & offer guidelines/principles to guide decision making & conduct when ethical issues arise....Read more

Reducing Fair Housing Claims by Providing Exceptional Customer Service Webinar

Wednesday, May 29, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65 Trainer:  Ruben Rivera-Jackman

This interactive and didactic webinar session will provide housing services providers with an enhanced understanding of the importance of providing good customer service and strategies for developing safe relationships with residents while staying within fair housing guidelines...Read more

Challenging Behaviors Associated with Untreated Mental Health Conditions Webinar

Wednesday, June 12, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65  Trainer: Ruben Rivera-Jackman

This session will provide basic information regarding mental health conditions and the behaviors associated with untreated mental health conditions and provide strategies for addressing such behaviors in independent living communities.

At the completion of this webinar, participants will be able to:
1. Enhance their knowledge of mental health conditions;
2. Increase awareness of treatment and medication options; and,
3. Identify tips and resources for responding to challenging behaviors  Read more

Certified Professional of Occupancy (CPO) 

Tuesday, June 18, 2019 to Thursday, June 20, 2019

Hours: June 18 7:30 – 5:00 pm, June 19 8 am – 5:00 pm, June 20 8 am – 12:00 pm, Seattle area

AHMA Member: $570 • Non-Members: $670 • Members registering 3 or more $535 per registration
Trainer: Heather Staggs

The Certified Professional of Occupancy (CPO) course is a comprehensive program covering the entire HUD Handbook 4350.3 including the latest revisions.  Each participant receives a copy of the 4350.3 HUD Handbook.

An extensive course manual with 31 chapters covers topics from eligibility criteria, standards, tenant selection and screening to non-discrimination, allowances, adjusted income, certifying tenants and annual recertification.  Each chapter is followed by a mini-quiz with an opportunity for questions.

After this three-day CPO course, taught by NAHMA-certified instructors who are experts on HUD’s occupancy standards, managers will have mastered using the HUD Handbook effectively.  After completing the two and a half days of interactive instruction, participants will be given a voucher number to take the online exam at the location of their choice, home office, headquarters or property office.  The voucher expires after 3 weeks.  Students are notified immediately of their test results upon completion of the exam.

The Basic Occupancy training is recommended as a  pre-requisite to this course.  Read more

VAWA Webinar

Wednesday, July 10, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65
Trainer: Heather Staggs, S.T.A.R. Momentum Training & Consulting

Ms. Staggs brings knowledge from both sides of the aisle. Formerly a manager with the Colorado Housing and Finance Authority (CHFA) and prior to that, a Project Manager, with the U.S. Department of Housing and Urban Development, she is an expert in compliance with, and implementation of, low-income housing laws and regulations. In addition to having over 24 years of property management experience, Ms. Staggs possesses the real-world, hands-on knowledge of applying the rules of the trade to everyday situations.  She is exceptional at explaining the reasons “why it must be done this way” when it comes to compliance policies handed down to property management site level staff. Ms. Staggs is also able to successfully provide multiple perspectives from groups such as the regulatory monitoring agencies, the property management corporate level as well as at the property site level staff. Read more

Preventative Maintenance Webinar

Wednesday, September 18, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65  Trainer:  Heather Staggs

In this 90 minute webinar we will establish how to implement and use a preventative maintenance plan. If your property already has a plan in place, you will still walk away with tips to enhance your current plan. By having a strong plan in place, not only will you save money over time at your property, your facilities and systems will operate more efficiently and ultimately last longer. Participants will leave with real-world knowledge on how to implement and use a preventative maintenance plan as well as valuable takeaways to implement into your everyday role as a property manager or maintenance professional. We will discuss schedules for preventative maintenance, materials, equipment and staffing needs to ensure that your plan is successful..Read more

Advanced Legal Seminar -Western Washington issues

Wednesday, September 25, 2019, 9 am to 3 pm Lunch included
Location: TBD – Seattle area 

 AHMA Member: $150 • Non-Members: $180  Trainer:  Randy Redford, Puckett & Redford

A training covering landlord tenant law and evictions for Washington, including screening, move in and out procedures, rule changes, maintenance, evictions and tax credit and section 8 housing. Read more

Advanced Legal Seminar -Eastern Washington issues

Thursday, September 26, 2019, 9 am to 3 pm Lunch included
Location: TBD – Spokane area 

 AHMA Member: $150 • Non-Members: $180  Trainer:  Eric Steven

A training covering landlord tenant law and evictions for Washington, including screening, move in and out procedures, rule changes, maintenance, evictions and tax credit and section 8 housing. Read more

Adult Bullying Webinar - Bullying Among Seniors: Out of the Playground and into Senior Living Communities

Wednesday, October 16, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65  Trainer: Ruben Rivera-Jackman

When we hear the word bully, we immediately think of children and adolescents, but it is very real problem in the older adult population. It is estimated that 10-20% of older-adults experience some type of senior-to-senior aggression, usually verbal abuse. The actual numbers of older adults targeted are tough to tease out, because these acts often go unreported. This session is designed to increase and/or enhance your knowledge regarding the phenomenon of older-adult bullying, and outline ways to create a safe environment for addressing the targeted individuals as well as the perpetrators. Read more

The Elephant in the Room: Non-Smoking Policies: Best Practices Webinar

Wednesday, November 20, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65  Trainer: Ruben Rivera-Jackman

Second hand smoke contains more than 4,000 substances, several of which are known to cause cancer in humans and animals. The benefits of implementing non-smoking policies in affordable housing communities far outweigh the arguments of smokers to be allowed to smoke in their housing unit...Read more