TrainingsNOTE: To receive the member rate, members need to log in to the website before registering for a training. Only the non-member rate will be available if you are not signed in. Please do not proceed as a prospect if you are a member. If you need assistance, please contact AHMA/ARHC staff at [email protected] Legislative Update Webinar
Registration fees: $25 The legislature made sweeping changes to eviction law that went into effect on July 28. This webinar discusses the new eviction law and what you need to do to be ready You can still register to access the Legislative Update recorded webinar..Read more Engaging Your Employees to Do Great Work, Happily WebinarWednesday, December 11, 2020, 10 am to 11:30 am AHMA Member: $45 • Non-Members: $65
Trainer: Scott Crabtree, Happy Brain Science Engaged employees are enthusiastic about their jobs and companies; they go the extra mile for their employer. Engagement leads to improved productivity, quality, retention and profits. So how do you get an engaged employee? This research-based, interactive session will teach you concrete, immediately applicable techniques to raise employee engagement...Read more 2020 Annual Convention - Save the Date!Monday, April 27 to Wednesday, April 29, 2020 Save the date and don’t forget the 2020 Conference in your budget! Upcoming 2020 trainings:UPCS TrainingThursday, January 23, 2020, 9 am to 4 pm, Doubletree by Hilton, 322 North Spokane Falls Court, Spokane, WA 99201 AHMA Member: $175 • Non-Members: $225 Trainer: Ken Pilbin, US Inspection Group US Inspection Group has been conducting REAC/UPCS classes since the inception of REAC, having trained both inspectors and housing agencies nationwide. This training class is formatted to make the most of your valuable time. Whether you plan on inspecting your units with your own staff or outsource the inspections, you will find that this training will educate your staff allowing you to maximize your REAC score without breaking the bank. Read more Understanding HUD’s HOME Program Part 1 & 2 Webinar 2020Part 1, Wednesday, January 29, 2020 10 am to 11:30 am
Part 2, Wednesday, February 19, 2020 10 am to 11:30 am
AHMA Member: $120 • Non-Members: $200 The HOME program is unique. While some of its rules sound a little like Section 8 rules and others sound a little like tax credit rules, HOME compliance works very differently from both of those programs. So whether you are dealing only with HOME or working on a project that combines HOME with tax credits or Section 8, understanding the HOME program is essential. This webinar will be a 2-part training with the webinar taking place over 2 days, January 29 and February 19, from 10:00am – 11:30am PST each day. By registering for this presentation, you are registering for both sessions and will be sent separate sign-in instructions for each. Preparing for an MOR Training 2020Tuesday, February 11, 2020, 9 am to 4 pm, Seattle AHMA Member: $175 • Non-Members: $225 The Contract Administrators are back out doing Management and Occupancy Reviews (MORs) are you ready? Join us to discover what it takes to obtain a top rated MOR! In this hands-on training we will discuss what Contract Administrators will be looking for during the MOR; in addition, how to prepare yourself and your resident files, policies, procedures and management practices for compliance with HUD’s rules and regulations. Read more... Screening Your Residents without Being too Restrictive WebinarWednesday, February 27, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 In this webinar, we will discuss the best way to keep the balance while screening your residents. We will offer tips on how to keep the high-risk applicants out of your property, while admitting qualified applicants. You certainly do not want to disqualify applicants simply because your screening criteria is too restrictive. This session is centered on different types of affordable housing requirements which must be observed, as well as optional screening criteria that should be considered. By reviewing your internal applicant selection process, you may be able to reduce the number of evictions all while increasing occupancy at your property. Read more... How to write an AFHMP WebinarWednesday, March 18, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 Managers should not need a course in statistics or even an MBA to develop an AFHMP that meets the requirements of the current 935.2A form. Using HUD's instructions, the webinar takes the participants through the process of completing a sample AFHMP including how to obtain and interpret the census data, how to identify community contacts and work with the field office, and how to expedite the approval process. Read more Documenting Resident Violations WebinarWednesday, March 25, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 In this webinar, participants will learn how to properly document resident files for different types of tenant infractions. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers, compliance staff and corporate level property management staff. Read more... Basic Occupancy TrainingMonday, May 11, 2020, Doubletree by Hilton Spokane, 322 N Spokane Falls Ct, Spokane, WA 99201 Hours: 10 am – 3:30 pm lunch included AHMA Member: $175 • Non-Members: $225 For newly hired managers or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. This course covers eligibility requirements, the application process, resident selection and wait list, calculating and verifying income and allowances, annual and interim adjustments, and best practices. Mini-quizzes and case studies are included to reinforce the learning. Students will need a current copy of the 4350.3 Rev 1. This course is recommended as a pre-requisite to the Certified Professional of Occupancy (CPO) course. Read more... Basic Tax Credit TrainingTuesday, May 12, 2020, Doubletree by Hilton Spokane, 322 N Spokane Falls Ct, Spokane, WA 99201 Hours: 10 am – 3:30 pm lunch included AHMA Member: $175 • Non-Members: $225 For newly hired managers or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. This course translates the complexity of the program into plain language that even the newest manager can understand -- answering the questions: "What is a housing credit?" and "how does the program differ from other programs?" The course covers eligibility requirements (including the student rule), the application process, calculating and verifying income, maintaining compliance (including the available unit rule, annual recertification and more) and best practices. Mini-quizzes and case studies are included to reinforce the learning. This course is recommended as a pre-requisite to the Certified Professional of Occupancy (CPO) course. Read more... Hidden Epidemic: Alcohol and Substance Abuse Among Older Adults WebinarThursday, May 21, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 Substance abuse, particularly of alcohol and prescription drugs, among adults 60 and older is one of the fastest growing health problems facing the country. Alcohol and prescription drug misuse, which affects up to 17 percent of older adults. Yet, even as the number of older adults suffering from these disorders’ climbs, the situation remains underestimated, under identified, underdiagnosed, and undertreated. Because of insufficient knowledge, limited research data, and hurried office visits, health care providers often overlook substance abuse and misuse among older adults. Diagnosis may be difficult because symptoms of substance abuse in older individuals sometimes mimic symptoms of other medical and behavioral disorders common among this population, such as diabetes, dementia, and depression. Read more... Reducing Fair Housing Claims by Providing Exceptional Customer Service WebinarThursday, May 28, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 This interactive and didactic webinar session will provide housing services providers with an enhanced understanding of the importance of providing good customer service and strategies for developing safe relationships with residents while staying within fair housing guidelines. Read more.. Being a More Successful Community Manager WebinarWednesday, June 10, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100
Trainer: George C. Caruso A discussion of techniques and tips to become more successful as a site manager. Topics will include: improving your technical skills in compliance; contracting made simpler and better; developing your staff; career management basics to improve their skills; better budgets and improving fiscal reporting; handling the stresses that you see every day...Read more
It’s About Ethics: Creating and Maintaining Personal and Professional Boundaries WebinarThursday, June 18, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 RSCs link residents with supportive services allowing them to maintain self-sufficiency in their homes. It is most important that the SC understand the characteristics of the resident population and property in which they serve and the issues that may impact the differential use of services are socio-economic, age, culture, gender, race, sexual orientation and others. This webinar defines ethical standards & offer guidelines/principles to guide decision making & conduct when ethical issues arise. Read more... CPO Training 2020Tuesday, June 23 to Thursday, June 25, 2020, Radisson Seattle Airport, 18118 International Blvd, Seattle, WA 98188 AHMA Member: $570 • Non-Members: $670 The Certified Professional of Occupancy (CPO) course is a comprehensive program covering the entire HUD Handbook 4350.3 including the latest revisions. Each participant receives a copy of the 4350.3 HUD Handbook. An extensive course manual with 31 chapters covers topics from eligibility criteria, standards, tenant selection and screening to non-discrimination, allowances, adjusted income, certifying tenants and annual recertification. Each chapter is followed by a mini-quiz with an opportunity for questions. After this three-day CPO course, taught by NAHMA-certified instructors who are experts on HUD’s occupancy standards, managers will have mastered using the HUD Handbook effectively. After completing the two and a half days of interactive instruction, participants will be given a voucher number to take the online exam at the location of their choice, home office, headquarters or property office. The voucher expires after 3 weeks. Students are notified immediately of their test results upon completion of the exam. The Basic Occupancy training and the Basic Tax Credit training are recommended as pre-requisites to this course. Registration opens soon! Reasonable Accommodations: Pet Policy vs Service/Companion Animals WebinarThursday, July 9, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 Many fair housing violations are related to not implementing reasonable accommodations policies and procedures accurately. It is important that affordable and public housing providers understand the fundamentals of Section 504 to avoid any violations and limit litigation. It is vital that housing providers understand the fair housing regulations regarding pet and service/companion animals. Read more... VAWA WebinarWednesday, July 22, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 VAWA expired in December and renewal legislation is pending. New protections are included in HR 6545 – the proposed reauthorization bill. Find out what VAWA expiration and reauthorization will mean for your property. We will review the current requirements and discuss the challenging issues facing managers. Find out about the status of the proposed form revisions and HUD’s candid answers to real-world dilemmas you encounter. Current RD guidance will be discussed along with an update on what the state agencies are doing to implement VAWA on their tax credit sites. We will review the latest additions to your state(s) laws regarding domestic violence, dating violence, sexual assault and stalking and close with an updated list of “Actions Needed” for each type of property covered by the law. Read more... How to Detect Resident and Applicant Fraud WebinarWednesday, September 30, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100
Trainer: Heather Staggs With the increasing shortage of affordable housing in the US, there is a small percentage of people who are willfully providing false information or altered documents to housing providers in order to try to qualify for housing. In this webinar we will give you tips on how to detect fraud and what to look for on applications, questionnaires, resident provided documents and 3rd party verifications. We will discuss ways to protect management and the owner from reportable non-compliance if fraud is detected by an outside agency. Lastly, we will discuss how to report resident and applicant fraud to the appropriate government agencies...Read more
Combined Funding Challenges: Student Eligibility, Over-Income, and Rents/UA WebinarWednesday, October 14, 2020, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100
Trainer: Gwen Volk An overview of the areas of difference when LITHC, HOME, Section 8, Bond, and RD programs are blended plus a closer look at managing the differences in student eligibility rules, treatment of over-income households, and rent calculation...Read more
Understanding the Unique Behavioral Challenges Associated with Untreated Mental Health Conditions WebinarSpecial emphasis on the Holidays Thursday, November 12, 2020, 10 am to 11:30 amAHMA Member: $60 • Non-Members: $100 This session will provide basic information regarding mental health conditions and the behaviors associated with untreated mental health conditions and provide strategies for addressing such behaviors in independent living communities...Read more |
Announcements
Latest News:
NAHMA HUD Update: HUD issues clarifications on working with residents at MFH properties -July, 15, 2019
NAHMA HUD Update: REAC NSPIRE Voluntary Demonstration Participation Pre-Registration is Now Open - July 19, 2019
NAHMA HUD Update: HUD Releases State-by-State RAD Fact Sheets; New Webinars available - July 23, 2019
NAHMA Washington Update for August 2, 2019 - August 2, 2019
NAHMA HUD Update: HUD launches foster youth initiative; Jobs Plus NOFA published for PHAs - August 13, 2019
Upcoming Trainings:
Engaging Your Employees to Do Great Work, Happily Webinar Dec 11
2020 trainings:
UPCS Training – Spokane January 23/Seattle Jan 24
Understanding HOME webinar pt 1 – January 29/pt 2 – February 19
Preparing for an MOR Training – Seattle February 11/Spokane February 13
Screening Your Residents without Being too Restrictive webinar – February 27
How to write an AFHMP webinar – March 18
Documenting Resident Violations webinar – March 25
Basic Occupancy – Spokane May 11/Seattle May 14
Basic Tax Credit – Spokane May 12/Seattle May 15
Hidden Epidemic: Alcohol and Substance Abuse Among Older Adults webinar – May 21
Reducing Fair Housing Claims by Providing Exceptional Customer Service webinar – May 28
Webinar Catalog:
Basic HUD Occupancy Webinar Part 1 & 2
Challenging Behaviors Associated with Untreated Mental Health Conditions
Do the Right Thing - Property Management Ethics webinar
Documenting Resident violations webinar
Elephant in the room:Non-smoking policies: best practices webinar
It's About Ethics: Creating and maintaining personal and professional boundaries
Legislative Update July 2019
Mental Health Crisis Planning with Residents in Affordable Housing
MH 101: Basic overview of Mental health conditions
Preventative Maintenance Webinar
Reasonable Accommodations: Pet Policy vs Service-Companion Animal webinar
Reducing Fair housing claims by providing exceptional customer service
Role of the service coordinator in preventing bedbug infestation in public housing
Tenant Selection Basics
VAWA
Waiting list management webinar
2020 Convention - April 27-29, 2020 at the Wenatchee Convention Center
Click here for more information
2018 Washington Affordable Housing Management Convention - Day 1