Trainings

NOTE:  To receive the member rate, members need to log in to the website before registering for a training.  Only the non-member rate will be available if you are not signed in.  Please do not proceed as a prospect if you are a member.  If you need assistance, please contact AHMA/ARHC staff at [email protected] 

Legislative Update Webinar

Registration fees: $25 

The legislature made sweeping changes to eviction law that went into effect on July 28. This webinar discusses the new eviction law and what you need to do to be ready

You can still register to access the Legislative Update recorded webinar..Read more

Advanced Legal Seminar -Western Washington issues

Wednesday, September 25, 2019, 9 am to 3 pm Lunch included
Location: Tukwila Community Center,  12424 42nd Ave S, Tukwila, WA 98168

 AHMA Member: $150 • Non-Members: $180  Trainer:  Lauren Novack and Ryan Weatherstone, Puckett & Redford

A training covering landlord tenant law and evictions for Washington, including screening, move in and out procedures, rule changes, maintenance, evictions and tax credit and section 8 housing. Read more

Advanced Legal Seminar -Eastern Washington issues

Thursday, September 26, 2019, 9 am to 3 pm Lunch included
Location: Doubletree by Hilton Spokane, 322 N Spokane Falls Ct, Spokane, WA 99201

 AHMA Member: $150 • Non-Members: $180  Trainer:  Eric Steven

A training covering landlord tenant law and evictions for Washington, including screening, move in and out procedures, rule changes, maintenance, evictions and tax credit and section 8 housing. Read more

Fair Housing for Maintenance Staff

Thursday, September 26, 2019, 9 am to 3 pm Lunch included
Location: Doubletree by Hilton Spokane, 322 N Spokane Falls Ct, Spokane, WA 99201

 AHMA Member: $50 • Non-Members: $100  Trainer:  Michael Alexander

On most of our properties, the maintenance personnel have more interaction with our residents on a regular basis. Therefore, there are more opportunities for fair housing issues. This interactive class will deal with some of those issues and how to handle them appropriately...Read more

Adult Bullying Webinar - Bullying Among Seniors: Out of the Playground and into Senior Living Communities

Wednesday, October 16, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65  Trainer: Ruben Rivera-Jackman

When we hear the word bully, we immediately think of children and adolescents, but it is very real problem in the older adult population. It is estimated that 10-20% of older-adults experience some type of senior-to-senior aggression, usually verbal abuse. The actual numbers of older adults targeted are tough to tease out, because these acts often go unreported. This session is designed to increase and/or enhance your knowledge regarding the phenomenon of older-adult bullying, and outline ways to create a safe environment for addressing the targeted individuals as well as the perpetrators. Read more

Blended Occupancy (Section 8 with Housing Credit and HOME) Webinar

Wednesday, November 13, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65  Trainer: Heather Staggs

This 90 minute webinar will cover Blended Occupancy (Section 8 with Housing Credit and HOME) Read more

The Elephant in the Room: Non-Smoking Policies: Best Practices Webinar

Wednesday, November 20, 2019, 10 am to 11:30 am

AHMA Member: $45 • Non-Members: $65  Trainer: Ruben Rivera-Jackman

Second hand smoke contains more than 4,000 substances, several of which are known to cause cancer in humans and animals. The benefits of implementing non-smoking policies in affordable housing communities far outweigh the arguments of smokers to be allowed to smoke in their housing unit...Read more

2020 Annual Convention - Save the Date!

Monday, April 27 to Wednesday, April 29, 2020
Wenatchee Convention Center

Save the date and don’t forget the 2020 Conference in your budget!  

Upcoming 2020 trainings:

UPCS Training

Thursday, January 23, 2020, 9 am to 4 pm, Doubletree by Hilton, 322 North Spokane Falls Court, Spokane, WA 99201
Friday, January 24, 2020, 9 am to 4 pm, Radisson Seattle Airport, 18118 International Blvd, Seattle, WA 98188

 AHMA Member: $175 • Non-Members: $225  Trainer:  Ken Pilbin, US Inspection Group

US Inspection Group has been conducting REAC/UPCS classes since the inception of REAC, having trained both inspectors and housing agencies nationwide.  This training class is formatted to make the most of your valuable time.  Whether you plan on inspecting your units with your own staff or outsource the inspections, you will find that this training will educate your staff allowing you to maximize your REAC score without breaking the bank.  Read more

Understanding HUD’s HOME Program Part 1 & 2  Webinar 2020

Part 1, Wednesday, January 29, 2020 10 am to 11:30 am
Part 2, Wednesday, February 19, 2020 10 am to 11:30 am

AHMA Member: $120 • Non-Members: $200

The HOME program is unique. While some of its rules sound a little like Section 8 rules and others sound a little like tax credit rules, HOME compliance works very differently from both of those programs. So whether you are dealing only with HOME or working on a project that combines HOME with tax credits or Section 8, understanding the HOME program is essential.

This webinar will be a 2-part training with the webinar taking place over 2 days, January 29 and February 19, from 10:00am – 11:30am PST each day. By registering for this presentation, you are registering for both sessions and will be sent separate sign-in instructions for each.
Part One January 29: HOME funding basics, Low HOME and High HOME Income limits and rents, “fixed” versus “floating” HOME units, subsidy payments, utility allowances, fees, rent increases and decreases, applications, affirmative marketing, leases, inspections, reporting and record keeping, non-compliance, qualifying households.  Read more...

Preparing for an MOR Training 2020

Tuesday, February 11, 2020, 9 am to 4 pm,  Seattle
Thursday, February 13, 2020, 9 am to 4 pm, Spokane

AHMA Member: $175 • Non-Members: $225
Trainer: Heather Staggs

The Contract Administrators are back out doing Management and Occupancy Reviews (MORs) are you ready? Join us to discover what it takes to obtain a top rated MOR! In this hands-on training we will discuss what Contract Administrators will be looking for during the MOR; in addition, how to prepare yourself and your resident files, policies, procedures and management practices for compliance with HUD’s rules and regulations.  Read more...

Screening Your Residents without Being too Restrictive Webinar

Wednesday, February 27, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Heather Staggs

In this webinar, we will discuss the best way to keep the balance while screening your residents. We will offer tips on how to keep the high-risk applicants out of your property, while admitting qualified applicants. You certainly do not want to disqualify applicants simply because your screening criteria is too restrictive.  This session is centered on different types of affordable housing requirements which must be observed, as well as optional screening criteria that should be considered. By reviewing your internal applicant selection process, you may be able to reduce the number of evictions all while increasing occupancy at your property. Read more...

How to write an AFHMP Webinar

Wednesday, March 18, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Gwen Volk

Managers should not need a course in statistics or even an MBA to develop an AFHMP that meets the requirements of the current 935.2A form. Using HUD's instructions, the webinar takes the participants through the process of completing a sample AFHMP including how to obtain and interpret the census data, how to identify community contacts and work with the field office, and how to expedite the approval process.  Read more

Documenting Resident Violations Webinar

Wednesday, March 25, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Heather Staggs

In this webinar, participants will learn how to properly document resident files for different types of tenant infractions. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers, compliance staff and corporate level property management staff.  Read more...

Basic Occupancy Training

Monday, May 11, 2020, Doubletree by Hilton Spokane, 322 N Spokane Falls Ct, Spokane, WA 99201
Thursday, May 14, 2020, Radisson Seattle Airport, 18118 International Blvd, Seattle, WA 98188

Hours: 10 am – 3:30 pm lunch included

AHMA Member: $175 • Non-Members: $225
Trainer: Gwen Volk

For newly hired managers or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates.  This course covers eligibility requirements, the application process, resident selection and wait list, calculating and verifying income and allowances, annual and interim adjustments, and best practices.  Mini-quizzes and case studies are included to reinforce the learning.  Students will need a current copy of the 4350.3 Rev 1.

This course is recommended as a pre-requisite to the Certified Professional of Occupancy (CPO) course.  Read more...

Basic Tax Credit Training

Tuesday, May 12, 2020, Doubletree by Hilton Spokane, 322 N Spokane Falls Ct, Spokane, WA 99201
Friday, May 15, 2020, Radisson Seattle Airport, 18118 International Blvd, Seattle, WA 98188

Hours: 10 am – 3:30 pm lunch included

AHMA Member: $175 • Non-Members: $225
Trainer: Gwen Volk

For newly hired managers or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates.  This course translates the complexity of the program into plain language that even the newest manager can understand -- answering the questions: "What is a housing credit?" and "how does the program differ from other programs?" The course covers eligibility requirements (including the student rule), the application process, calculating and verifying income, maintaining compliance (including the available unit rule, annual recertification and more) and best practices.  Mini-quizzes and case studies are included to reinforce the learning.  

This course is recommended as a pre-requisite to the Certified Professional of Occupancy (CPO) course.  Read more...

Hidden Epidemic: Alcohol and Substance Abuse Among Older Adults Webinar

Wednesday, May 13, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Ruben Rivera-Jackman

Substance abuse, particularly of alcohol and prescription drugs, among adults 60 and older is one of the fastest growing health problems facing the country. Alcohol and prescription drug misuse, which affects up to 17 percent of older adults. Yet, even as the number of older adults suffering from these disorders’ climbs, the situation remains underestimated, under identified, underdiagnosed, and undertreated. Because of insufficient knowledge, limited research data, and hurried office visits, health care providers often overlook substance abuse and misuse among older adults. Diagnosis may be difficult because symptoms of substance abuse in older individuals sometimes mimic symptoms of other medical and behavioral disorders common among this population, such as diabetes, dementia, and depression.  Read more...

Reducing Fair Housing Claims by Providing Exceptional Customer Service Webinar

Wednesday, May 27, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Ruben Rivera-Jackman

This interactive and didactic webinar session will provide housing services providers with an enhanced understanding of the importance of providing good customer service and strategies for developing safe relationships with residents while staying within fair housing guidelines. Read more..

It’s About Ethics: Creating and Maintaining Personal and Professional Boundaries Webinar

Wednesday, June 17, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Ruben Rivera-Jackman

RSCs link residents with supportive services allowing them to maintain self-sufficiency in their homes. It is most important that the SC understand the characteristics of the resident population and property in which they serve and the issues that may impact the differential use of services are socio-economic, age, culture, gender, race, sexual orientation and others. This webinar defines ethical standards & offer guidelines/principles to guide decision making & conduct when ethical issues arise. Read more...

CPO Training 2020

Tuesday, June 23 to Thursday, June 25, 2020, Radisson Seattle Airport, 18118 International Blvd, Seattle, WA 98188

AHMA Member: $570 • Non-Members: $670
Trainer: Heather Staggs

The Certified Professional of Occupancy (CPO) course is a comprehensive program covering the entire HUD Handbook 4350.3 including the latest revisions.  Each participant receives a copy of the 4350.3 HUD Handbook.

An extensive course manual with 31 chapters covers topics from eligibility criteria, standards, tenant selection and screening to non-discrimination, allowances, adjusted income, certifying tenants and annual recertification.  Each chapter is followed by a mini-quiz with an opportunity for questions.

After this three-day CPO course, taught by NAHMA-certified instructors who are experts on HUD’s occupancy standards, managers will have mastered using the HUD Handbook effectively.  After completing the two and a half days of interactive instruction, participants will be given a voucher number to take the online exam at the location of their choice, home office, headquarters or property office.  The voucher expires after 3 weeks.  Students are notified immediately of their test results upon completion of the exam.

The Basic Occupancy training and the Basic Tax Credit training are recommended as pre-requisites to this course.

  Registration opens soon!

Reasonable Accommodations: Pet Policy vs Service/Companion Animals Webinar

Wednesday, July 15, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Ruben Rivera-Jackman

Many fair housing violations are related to not implementing reasonable accommodations policies and procedures accurately. It is important that affordable and public housing providers understand the fundamentals of Section 504 to avoid any violations and limit litigation. It is vital that housing providers understand the fair housing regulations regarding pet and service/companion animals.  Read more...

VAWA Webinar

Wednesday, July 22, 2020, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: Gwen Volk

VAWA expired in December and renewal legislation is pending. New protections are included in HR 6545 – the proposed reauthorization bill. Find out what VAWA expiration and reauthorization will mean for your property. We will review the current requirements and discuss the challenging issues facing managers. Find out about the status of the proposed form revisions and HUD’s candid answers to real-world dilemmas you encounter. Current RD guidance will be discussed along with an update on what the state agencies are doing to implement VAWA on their tax credit sites. We will review the latest additions to your state(s) laws regarding domestic violence, dating violence, sexual assault and stalking and close with an updated list of “Actions Needed” for each type of property covered by the law.  Read more...