Fair Housing
Upcoming classes: Fair Housing Training for Front-line StaffFriday, February 26, 2021, 10 am to 11:30 am AHMA Member: $60 • Non-Members: $100 Few things can be as time consuming, exasperating, and as expensive as defending a Fair Housing complaint. This basic session will give a general overview of Fair Housing legislation history and will identify the 7 federally protected classes. You will learn how to avoid Fair Housing inconsistencies and pitfalls that are often unintentionally included in advertising, as well as the connection between the Violence Against Woman Act (VAWA) and fair housing. Learn about the most common complaints and how an “innocent comment” can turn into a discrimination complaint. We will also discuss how to be “reasonable” with reasonable accommodation requests while following your company policies and procedures to maintain consistency. Practical communication guidelines and other day-to-day issues that can lead to Fair Housing complaints will be covered. Read more... Reducing Fair Housing Claims by Providing Exceptional Customer ServiceThursday, February 25, 2021, 12 noon to 1:00 pm AHMA Member: $60 • Non-Members: $100 This interactive and didactic webinar session will provide housing services providers with an enhanced understanding of the importance of providing good customer service and strategies for developing safe relationships with residents while staying within fair housing guidelines. Read more... Violence Against Women Act (VAWA) Training WebinarWednesday, July 14, 2021, 10 am to 11:30 am In this session, we will focus on ins and outs of how VAWA affects your day-to-day management decisions. The original VAWA law as well as the 2013 Re-authorization Act will be the basis for our discussion. We will also review the owner and management agent’s responsibilities under the law and what you need to do to maintain compliance while keeping you, your staff, and your residents safe. Read more... Section 504 Fundamentals: Reasonable Accommodations and General Fair Housing GuidelinesDescription: TBA Recorded ClassesFair Housing 101 - RECORDEDTrainer: Gwen Volk Fair Housing 101
Reducing Fair housing claims by providing exceptional customer service-RECORDEDTrainer: Ruben Rivera-Jackman Click here to order Reducing Fair housing claims by providing exceptional customer service
Reasonable Accommodations: Pet Policy vs Service-Companion Animal webinar-RECORDEDTrainer: Ruben Rivera-Jackman Click here to order Reasonable Accommodations: Pet Policy vs Service-Companion Animal webinar |
